How to move from CIO to Chief Customer Success Officer

Amber Donovan-Stevens • 21st October 2021

Dean Leung, Chief Customer Success Officer at iManage, reflects on his own path shifting from CIO to Chief Customer Success Officer (CCSO) and discusses both the similarities and differences of the two roles, and why it can be a natural progression when approached with the proper mindset.

The importance of edtech in the early years sector

Amber Donovan-Stevens • 18th October 2021

Technology has become an operational mainstay across a multitude of industries – helping businesses, education establishments, governments, and charities to streamline their processes and enhance communications. When it comes to the early years education sector, this is no different. Chris Reid, CEO and founder of Connect Childcare, shares his thoughts on the intrinsic link between...

A deep dive into the Scaled Agile Framework

Jeff Keyes • 14th October 2021

The Scaled Agile Framework (SAFe) was designed to help large organizations successfully adopt agile methodologies. In this article Jeff Keyes, VP of Product Marketing and Strategy at Plutora, discusses the four core values of this approach, and how and why businesses are using the SAFe framework to improve agility in software development.

How click fraud has worsened in the wake of Covid-19

Amber Donovan-Stevens • 05th October 2021

Stewart Boutcher, CTO and Data Lead at Beacon, examines how click fraud – which was already a serious threat to companies engaged in digital marketing prior to the pandemic – has worsened considerably in its wake. He seeks to provide a forecast on how the situation is likely to evolve overtime, and advice on what...

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