Tag Archives: Automation

Choose an AI solution to transform beyond technology

The first step is knowing exactly what your business wants to achieve with AI; think faster, smarter and more efficient. Once you know what you are working towards, you can start looking for a solution that can help you make it a reality.

AI integration can feel like a daunting task at the beginning, so let’s break it down. Before you think about the end-goal, start by identifying areas that involve highly repetitive and rules-based tasks, such as invoice processing, payroll, or routine data entry.

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Is automation the silver bullet for customer retention?

CX innovation has accelerated rapidly since 2020, as business and consumer expectations evolved dramatically during the Covid-19 pandemic. Now, finding the best way to engage and respond to customers has become a top business priority and a key business challenge. Not only do customers expect the highest standard, but companies are prioritising superb CX to gain the ‘edge’ over the competition

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Automated Testing Tools and Their Impact on Software Quality

Test automation refers to using specialized software tools and frameworks to automate the execution of test cases, thereby reducing the time and effort required for manual testing. This approach ensures that automation tests run quickly and consistently, allowing development teams to identify and resolve defects more effectively.
Test automation provides greater accuracy by eliminating human error. It also increases testing coverage and speeds up the quality control process through parallel testing. The McKinsey & Company study found that businesses implementing smart quality approaches have reduced overall quality costs by up to 50%.

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The Impact of Test Automation on Software Quality

Software systems have become highly complex now, with multiple interconnected components, diverse user interfaces, and business logic. To ensure quality, QA engineers thoroughly test these systems through either automated or manual testing.

At Testlum, we met many software development teams who were pressured to deliver new features and updates at a faster pace. The manual testing didn’t let them keep up with the increased frequency of releases, resulting in too many bugs with the code. In turn, automation with the right testing tools helped them resolve all the problems fast and fix defects early.

Also, we’ll focus on the benefits of automation testing, effective tools, and ways to measure success. But first, let’s ensure we’re on the same page regarding the basics.

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The Impact of Test Automation on Software Quality

Software systems have become highly complex now, with multiple interconnected components, diverse user interfaces, and business logic. To ensure quality, QA engineers thoroughly test these systems through either automated or manual testing.

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Overcoming the Obstacles to AI Adoption

The power of AI combined with suitable use cases and a robust implementation plan can help businesses to radically reduce the time spent on manual, repetitive tasks, and allow teams to prioritise value-added work.

But in all the excitement, it’s evident that many businesses are held back by inertia, and a lack of understanding about how to actually go ahead and implement AI into their business.

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Future Workforce Record Revenues of €3.3m

Future Workforce, the intelligent automation and advanced analytics experts, have reported record revenues of €3.3m for the 2021 Financial Year ending 30 April. The Future Workforce Group, with offices in Bucharest, Cluj, London, Manchester, Munich and Eindhoven owes its’ rapid growth to a series of large client wins including Refinitiv, Knight Frank and Sephora.

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Zoom Acquiring Solvvy for Contact Center Expansion

Zoom has announced it has entered into a definitive agreement to acquire Solvvy, a leading conversational AI and automation platform for customer support, to offer elevated customer service experiences to a global enterprise base and work quickly to capitalize on new opportunities in contact center and customer support.

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