Prepare to Reinvent at DTX + UCX London 2024
In the fast-paced world of technology, standing still is not an option. As Alan Reed, Head of Platform Innovation at bet365, astutely puts it, “When you work in technology, you’ve got to be the Lady Gaga, the Madonna, or the David Bowie of IT. You must reinvent yourself all the time.” This ethos of continuous reinvention is not just a survival strategy; it’s the key to thriving in an industry where the ground shifts constantly beneath your feet.
At DTX + UCX London 2024, taking place on 2-3 October, we’re bringing together the brightest minds and the most innovative technologies to help you stay ahead of the curve. Whether you’re in the cloud and infrastructure space, involved in software engineering and DevOps, working with data and AI, or focused on cybersecurity, this event is your gateway to mastering the art of digital transformation.
Digital Transformation EXPO (DTX) is co-located with Unified Communications EXPO (UCX), the leading event for colleague and customer communications, showcasing the technology, solutions and strategies across UC, cloud and collaboration tools; video and AV; customer contact centre; and UC security. The event is designed for everyone from senior leaders and function heads to architects, engineers, developers, and data scientists. The event is not just about showcasing technology; it’s about providing the tools, strategies, and insights needed to drive your digital projects to scalable success.
This year’s event will feature inspiring leaders and technical experts from major organisations such as E.ON, Lloyds, DWP, John Lewis, and BT. These thought leaders will share their vision for leveraging future technologies to propel their digital agendas forward, offering you the chance to learn from the best in the business.
Why Attend?
Every interaction you have with colleagues or customers is a moment of truth. As Alan Nance, Co-founder of Citrus Collab, reminds us, “Whether you are talking to consumers or colleagues, every interaction with you is a chance for them to vote with their wallet or their feet.” This vote is more than just transactional; it’s emotional. Your ability to innovate and adapt directly impacts whether people choose to invest in your organisation or move on.
At DTX + UCX London, you’ll have the opportunity to explore the key themes driving digital transformation in 2024:
DTX Themes:
- Master the art of continuous reinvention to keep up with tech advancements
- Modernise IT tool stacks, maximise legacy infrastructure and reduce tech debt
- Cut through the noise and identify the AI use cases for your business
- Architect your way to next-gen software engineering and delivery whilst improving DevX
- Establish responsible frameworks for data and AI through effective governance and architecture
- Build a secure ecosystem that is responsive to today’s threat landscape
- Educate and empower colleagues with the latest communications and collaboration tools
- Meet changing customer demands for interaction and engagement
- Streamline your IT service desk for faster and more intuitive responses
- Attract and retain the best and diverse tech talent
UCX Themes:
- Foster community and collaboration through workspace design and tooling
- Optimise your UC and AV tool stack and reduce tech debt for cost reduction and sustainability
- Wrap change management and training around UC rollouts for maximum usage and ROI
- Leverage AI and analytics tools to measure adoption and usage
- Embed security to mitigate risks from remote/hybrid workers
- Navigate the latest Microsoft roadmaps with a focus on Copilot
- Balance AI and human agents to maintain personalised customer interactions
- Build a total experience strategy to benefit both agents and customers
- Streamline service management for improved quality and reliability
- Choose UC technology which is inclusive and accessible to all
Speaker Spotlight
This year, we’re thrilled to welcome Derren Brown, Britain’s leading psychological illusionist turned author, to open the event. Brown, who has reinvented himself throughout his career, will address the critical theme of health and wellbeing. In his keynote titled, “Rethinking our pursuit of happiness and finding strength amidst uncertain times,” he will explore how we can navigate the pressures of today’s fast-paced work environment and find balance in our lives.
We’ll be joined by a host of incredible speakers, including Nvidia’s VP EMEA, Jaap Zuiderveld, BT’s Principal Innovation Partner, Nicola Millard, and former Dragons’ Den panelist Piers Linney, now co-founder of Implement AI.
The DTX + UCX Experience
DTX + UCX London 2024 isn’t just about listening to talks; it’s about engaging with your peers and learning through hands-on experiences. The event will feature panels, case studies, workshops, demos, community meetups, and networking parties. New this year is a dedicated wellness space, offering attendees a chance to recharge. Plus, don’t miss the retro arcade games and drone obstacle course for some light-hearted fun.
For those looking to make the most of their time away from the office, DTX + UCX is also co-located with Digital Commerce Expo, which explores the technologies revolutionising customer experience – creating a triple threat of innovation at the event. This combination of events provides a holistic view of the technologies driving digital transformation, customer experience, and unified communications.
Register Today
Whether you’re fine-tuning your organisation’s digital strategy, preparing for the next big cyber threat, or simply curious about the latest in AI and digital technologies, DTX + UCX London 2024 is where you need to be. Don’t miss this opportunity to be part of the conversation that will shape the future of digital transformation.
Take a front-row seat with fellow innovators and leaders by registering now: Sign Up Here.
Join fellow game-changers, rule-breakers, and tech pioneers on 2-3 October at ExCeL London.
