Audi selects Mobileum for connected car testing and monitoring

Audi leverages Mobileum’s end-to-end service assurance and active testing technology to reduce cost.

Mobileum, a leading global provider of analytics-based roaming and network services, has announced that Audi is deploying Mobileum’s Connected Car Testing solution to test and monitor the end-to-end quality of service (QoS). Mobileum will test and monitor Audi’s connected cars to ensure the highest standards of service assurance and control over customer experience.

According to CounterPoint, three-quarters of new cars will be connected cars by 2025. By implementing Mobileum’s Connected Car Testing solution, Audi ensures that its customers will experience the best online infotainment, safety, navigation, and communication capabilities while they are in the car. Audi currently supports more than five mn connected vehicles in 74 countries.

Mobileum’s Connected Car Testing solution allows Audi to test their connected cars from a centralised location remotely, and it provides unparalleled KPIs to monitor and improve the connected car experience. The capacity to test remotely has allowed Audi to save a significant amount of money and decrease pressure on its global supply chain, reducing the cost with local team support and maintenance and shipping cars overseas. This solution has proved particularly important during the Covid-19 pandemic, allowing Audi to enhance the quality of service (QoS) by improving service uptimes and minimising disruptions caused by missing or faulty basic components.

This is made possible by Mobileum’s global roaming test platform, GlobalRoamer, which boasts the world’s largest testing footprint and enables service providers to automate a wide range of functions. This includes remote eSIM provisioning and end-to-end quality of service testing and monitoring. In addition, Mobileum will enable Audi to support important safety features, such as eCall, whereby vehicles automatically make an emergency call if a vehicle is involved in a serious road accident. It will share location, vehicle details, and the number of passengers to emergency services personnel. Mobileum’s Emergency Services Testing is an end-to-end active testing solution that monitors and troubleshoots emergency services and platforms. Patented in the US and EU, Mobileum’s solution covers standard numbers, enhanced numbers, and eCall, allowing operators to ensure availability, location information transfer, and performance monitoring.

“With connected cars, the automotive and the communications worlds are converging. To meet consumer expectations, automotive manufacturers need to partner with leaders in communications’ industry to make sure that current and emerging connected car challenges are met and overcome. We are proud that Audi is trusting us to support their connected car testing and monitoring needs,” commented Goce Talaganov, SVP of Testing & Monitoring at Mobileum.

Mobileum’s Connected Car Testing provides quality assurance for eCall, IoT Telemetry, eSIM remote provisioning, and business applications availability. It allows access to performance indicators, trends, and throughput meters. It proactively monitors service degradation worldwide, providing independent verification of SLA for mobile connectivity and services for factory campuses and connected car services.

AUDI AG

The AUDI AG stands for sporty vehicles, high build quality and progressive design – for “Vorsprung durch Technik.” The Audi Group is among the world’s leading producers of premium cars.

To play an instrumental role in shaping the transformation as they head into a new age of mobility, the Company is implementing its strategy step by step.

About Mobileum Inc.

Mobileum is a leading provider of Telecom analytics solutions for roaming, core network, security, risk management, domestic and international connectivity testing, and customer intelligence. More than 1,000 customers rely on its Active Intelligence platform, which provides advanced analytics solutions, allowing customers to connect deep network and operational intelligence with real-time actions that increase revenue, improve customer experience and reduce costs. Headquartered in Silicon Valley, Mobileum has global offices in Australia, Dubai, Germany, Greece, India, Portugal, Singapore and UK.

Amber Donovan-Stevens

Amber is a Content Editor at Top Business Tech

How Predictive AI is Helping the Energy Sector

Colin Gault head of product at POWWR • 29th April 2024

In the past year or so, we have seen the emergence of many new and exciting applications for predictive AI in the energy industry to better maintain and optimise energy assets. In fact, the advances in the technology have been nothing short of rapid. The challenge, though, has been in supplying the ‘right’ data to...

How Predictive AI is Helping the Energy Sector

Colin Gault head of product at POWWR • 29th April 2024

In the past year or so, we have seen the emergence of many new and exciting applications for predictive AI in the energy industry to better maintain and optimise energy assets. In fact, the advances in the technology have been nothing short of rapid. The challenge, though, has been in supplying the ‘right’ data to...

Cheltenham MSP is first official local cyber advisor

Neil Smith Managing Director of ReformIT • 23rd April 2024

ReformIT, a Managed IT Service and Security provider (MSP) based in the UK’s cyber-capital, Cheltenham, has become the first MSP in the local area to be accredited as both a Cyber Advisor and a Cyber Essentials Certification Body. The Cyber Advisor scheme was launched by the Government’s official National Cyber Security Centre (NCSC) and the...

How we’re modernising BT’s UK Portfolio Businesses

Faisal Mahomed • 23rd April 2024

Nowhere is the move to a digitised society more pronounced than the evolution from the traditional phone box to our innovative digital street units. Payphone usage has dropped massively since the late 1990s/2000s, with devices and smart phones replacing not only communication access, but the central community points that the payphones once stood for. Our...

How we’re modernising BT’s UK Portfolio Businesses

Faisal Mahomed • 23rd April 2024

Nowhere is the move to a digitised society more pronounced than the evolution from the traditional phone box to our innovative digital street units. Payphone usage has dropped massively since the late 1990s/2000s, with devices and smart phones replacing not only communication access, but the central community points that the payphones once stood for. Our...

What is a User Journey

Erin Lanahan • 19th April 2024

User journey mapping is the compass guiding businesses to customer-centric success. By meticulously tracing the steps users take when interacting with products or services, businesses gain profound insights into user needs and behaviors. Understanding users’ emotions and preferences at each touchpoint enables the creation of tailored experiences that resonate deeply. Through strategic segmentation, persona-driven design,...

From Shadow IT to Shadow AI

Mark Molyneux • 16th April 2024

Mark Molyneux, EMEA CTO from Cohesity, explains the challenges this development brings with it and why, despite all the enthusiasm, companies should not repeat old mistakes from the early cloud era.

Fixing the Public Sector IT Debacle

Mark Grindey • 11th April 2024

Public sector IT services are no longer fit for purpose. Constant security breaches. Unacceptable downtime. Endemic over-spending. Delays in vital service innovation that would reduce costs and improve citizen experience.