eFax research highlights support for move to hybrid working

home office

IT decision-makers back transition to hybrid workforce, enabled to work both at home and the office.

The vast majority (76%) of IT decision-makers believe businesses would have moved to a hybrid workforce model sooner, if they were aware of the pros and cons prior to the Covid-19 pandemic began

Inability to attract and retain talent, and not being able to accommodate employee family life cited as big risks for business by not moving to a hybrid workforce

eFax, the world’s leading online fax solution, recently announced the findings of research revealing UK IT decision-makers support for hybrid working.

The research conducted on behalf of eFax by independent research organisation Vanson Bourne, has found that the majority, more than three quarters (76%) of UK IT decision-makers believe their organisations could have made the transition to a hybrid workforce sooner,  if they were aware of the pros and cons of moving to a hybrid working model, prior to the Covid-19 pandemic began. 

The findings also reveal that whilst the huge majority (95%) of UK IT decision-makers are confident in the digital transformation steps they’ve put in place to enable the move to a hybrid workforce, they also identify significant risks if businesses do not make the transition.

Half of all UK IT decision-makers (51%) believe the inability to attract and retain talent and over a third (38%) believe being unable to accommodate family life, are big risks if business does not enable a hybrid workforce, and a further third (34%) believe it would risk a disengaged culture.

“This latest research from eFax shows IT decision-makers are confident in the digital transformation initiatives which enable the move to a hybrid workforce, said Scott Wilson, Director of Customer Experience, eFax. “The evidence shows the risks which exist if business does enable a hybrid workforce, and these impact people and culture, as well as the ability to be nimble and agile, to react quickly to market demands, continued Wilson.

Additional risks to the business identified by IT decision-makers as a result of not making a move to a hybrid workforce include:

  • Inability to accommodate to all employees (53%)
  • Inefficient work processes (32%)
  • Unable to reap the same benefits as a fully remote organisation (30%)

“Digital transformation has accelerated across enterprises, said Wilson. “Progressive enterprise leaders understand their most important asset, their people, want to work in a new hybrid model and are fuelling the future of work, by embracing the digital transformation tools at their disposal.”

A hybrid workforce is an organisation that has a proportion of employees working in an office as well as a proportion who work from home. Some employees may work in either location.

The eFax research surveyed 100 UK IT decision-makers across organisations in Business & Professional Services, Financial Services, IT, Retail, Distribution & Transport and Manufacturing industries.


An image of hybrid working, Business, eFax research highlights support for move to hybrid working

Bekki Barnes

With 5 years’ experience in marketing, Bekki has knowledge in both B2B and B2C marketing. Bekki has worked with a wide range of brands, including local and national organisations.

Right Sizing & Workload Optimization in the Cloud

Joon Lee • 11th September 2023

Organizations facing the challenges of scaling their cloud infrastructure can achieve improved performance by implementing the principles of right sizing their infrastructure. This practice is essential for optimizing cloud infrastructure and enhancing its overall effectiveness. In this guide, we will discuss the benefits of right sizing, including optimizing costs, eliminating waste and improving performance. We’ll...

OVHcloud Is at the Forefront of the Data Revolution

Karen Kokiko • 11th September 2023

Information technology is going through a digital transformation and reshaping how we do business, how we interact, how we make decisions, and how we influence our society. OVHcloud® is at the forefront of this data revolution, standing apart from the competition with a strong commitment to creating a level playing field and the opportunity for...

Nutanix on OVHcloud US Offers a Hybrid Multicloud Solution

Joon Lee • 11th September 2023

Nutanix is a leading cloud computing software company that helps companies simplify their cloud strategies by using hyperconverged infrastructure (HCI) environments. Hyperconvergence is a software-centric architecture that tightly integrates compute, storage, networking, and virtualization resources and other technologies on commodity hardware servers supported by a single vendor.

OVHcloud Is at the Forefront of the Data Revolution

Karen Kokiko • 11th September 2023

Information technology is going through a digital transformation and reshaping how we do business, how we interact, how we make decisions, and how we influence our society. OVHcloud® is at the forefront of this data revolution, standing apart from the competition with a strong commitment to creating a level playing field and the opportunity for...

Can Europe take on the US Cloud giants?

Richard Hilton • 30th August 2023

With so many issues coming up about cloud storage, what is the solution to the dominance of the major giants like AWS (32%), Microsoft (23%) and Google (10%) taking 65% of the world cloud market?

The race to dominate the AI space

Kevin Cole • 24th August 2023

The launch of Chat GPT-4 in March of this year provided the catalyst for a conversation that has been gaining momentum for some time now: How will artificial intelligence (AI) change the world?