IT teams within mid-sized organisations are over-stretched. Resources are scarce, with sometimes skeleton teams responsible for all aspects of IT delivery across large numbers of users. With up to 90% of the team’s time being spent ‘keeping the lights on’, there is minimal scope for the strategic thinking and infrastructure optimisation that business leaders increasingly demand. Yet without IT, businesses cannot function. And in many cases, there will be compliance or regulatory consequences in the event of a data breach.