PCLM Innovative Drive Competitive Differentiation in 2020

Cloud-based PC management, PC -as-a-service (PCaaS), and digital workspaces are gaining traction as modern approaches to end user computing. Why? They enable organizations to support a great employee experience (EX), alleviate IT management pressure, and enhance the security posture of the enterprise. Above all though, cloud-based management stands out as the backbone of all of these innovations, enabling faster device refresh, better access to apps and data, and a more automated employee onboarding process.

Many organizations are ready to make the transition due to the increasing maturity of vendor offerings. The question is: How? This paper outlines the realities of today’s business environment that make cloud-based management necessary, describes the roadmap for the transition, and demonstrates the benefits of cloud-based management for enterprises.

Dell commissioned Forrester Consulting to evaluate employee experience and enterprise computing. Forrester conducted an online survey with 1,186 IT leaders across the globe to understand current PC lifecycle management (PCLM) deployment models.

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