A Public Sector Guide to Getting More From IT

The Covid-19 global pandemic hashad a huge impact on organisationsof every size and in every sector, but some have found…

The Covid-19 global pandemic has
had a huge impact on organisations
of every size and in every sector, but some have found it easier to adapt than others. Where many established corporates and streamlined startups have found the resources to be flexible enough to adapt their business model and their working processes overnight, public sector bodies in government and education have faced different challenges. Inertia, limited resources and inflexible, legacy IT systems have made it difficult to meet the demands of the crisis and continue delivering the services that their citizens and students need. Yet those that have adapted now have an opportunity to use what they have learnt and implemented to transform their organisations in profound and
lasting ways.

To understand how education and government organisations across EMEA have met the challenges of Covid-19 and get in front of the potential long-term effects, IDG surveyed over 500 UK and European IT professionals working in education and local government. Those in education had to work in primary, secondary, or higher education, while those in government had to work in a town, district, or county level body serving between 20,000 and 70,000 residents.

In education, nearly half (49%) of the respondents worked in higher education, with 39% in secondary education, and the remainder in primary. Eighty-three percent were in an IT, Network or Computing Manager role. In government, IT technicians, network managers and IT service managers made up the majority of our respondents, alongside IT Network Managers and IT Computing Managers.

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25th May 2021