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UK Business and Technology Conferences to look out for in 2021

The past year has decimated the events industry in the UK, costing it an estimated £2 billion over the course of the last 12 months or so. However, the UK remains on a tentative roadmap to end all lockdown restrictions by the end of June, increasing the chances that some events could be fully accessible well before 2021 comes to a close.

Importance of AI in IoT Security

Cyber security is a highly volatile, changing landscape by its very definition. Ensuring efficient defensive posture requires continuous threat monitoring, developing defensive strategies to meet them, and implementing new countermeasures.

What Does Customer Service Look Like In 2021

It is safe to say that the events of 2020 have forced a transformation like no other on the customer service industry. It is even more remarkable and perhaps a cause for celebration; that with no warning and limited resources, customer service organisations have adapted, re-evaluated and transformed themselves to demonstrate that successful interaction is possible even during a pandemic.