It is safe to say that the events of 2020 have forced a transformation like no other on the customer service industry. It is even more remarkable and perhaps a cause for celebration; that with no warning and limited resources, customer service organisations have adapted, re-evaluated and transformed themselves to demonstrate that successful interaction is possible even during a pandemic.
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The future of MedTech explored by healthcare and technology leaders at summit. Professor Sir John Tooke, was the keynote speaker for the day alongside a panel and host Kosta Mavroulakis (Founder and CEO, Empact Ventures)
We have all experienced stress – pressure is a normal part of life and work. We look at three ways you can alleviate stress in the workplace with technology
By 2020, Millennials will make up 35% of the global workforce. In a candidate-led market, it’s vital to appeal to millennial job seekers more than ever before.