It’s a trend that every retail business needs to get on board with – and fast – because in the digital neighborhoods of the future, people will ‘show up’ to online stores as an event; not only to browse and buy goods, but also to socialise and be entertained, just as they do in physical stores. Digital neighbourhoods are forming – and they’re here to stay. Brightpearl’s CEO, Derek O’Carroll will outline the concept of ‘digital neighbourhoods’, and what this means for retail.
For online traders who have thrived during the past year this makes it even more important to ensure retention and growth. Here, Georg Hesse, VP of UK and Germany at Thrasio, one of the fastest-growing acquirers of Amazon third-party FBA brands, explains how online sellers can adapt their offering and remain competitive as consumers return to the High Street.
Srjana Balraj, Global Head, TCS OmniStore, Tata Consultancy Services UK, outlines the key technical rules that retailers need to understand when developing a successful unified digital ecommerce strategy.
The needs and desires of the modern consumer must be put first with a ‘Clicks and Mortar’ model, explains Russell Loarrdige, Director UK, ReachFive. There has been a shift in both customer expectations and attitudes, but if pure-play retailers recognise this and combine a personal online experience with immersive engagement, they too can succeed.
On average, 350 companies hold consumers’ data, and Briton’s share their financial data with 60 companies on average.
Spending via the increasingly popular buy now pay later service is projected to increase to US$995bn by 2026.
James Booth, VP Head of Partnerships for EMEA, at PPRO, discusses the top 5 European e-commerce markets driving growth, and…
Andy Still, CTO at Netacea, looks at the issues online retailers may face this Black Friday.