Tag Archives: AI

Explore topics on Top Business Tech related to artificial intelligence. Subscribe to TBT today for the latest on AI, IoT, blockchain and emerging technology.

Increasing customer engagement with AI

Consumers have more choices than ever before on where to shop, bank, travel, eat, and more. To catch and retain customers’ attention, brand marketers are turning to the power of AI to create highly personalized experiences and offers. These targeted campaigns are data-driven and demonstrate that brands truly understand what their customers want, explains Raviteja Dodda, co-founder and CEO of MoEngage.

5 top tips for ensuring your conversational AI project is a hit

Conversational AI is becoming more popular as a way of automating messaging and speech-enabled applications that offer human-like interactions between computers and humans. But it’s often hard to get these projects right. This article will look at five key areas that will help improve your Conversational AI project, explains Dan Johnson, Head of Automation, Future Workforce.

Crowds deliver diverse data sets to produce effective AI

Deriving the greatest benefits from AI requires businesses to understand and be comfortable with what it can and can’t do, and how it should be leveraged for the best results. In this article, Jonathan Zaleski, Sr. Director of Engineering at Applause and Head of Applause Labs, explores how businesses can overcome any difficulties associated with implementing AI and automated systems, and the importance of successfully training and crowdtesting their AI/ML models to remove any potential harmful bias.

It’s time for AI insurance

The pandemic has accelerated the adoption of technology for many companies. Governments are developing strategies to encourage further adoption. However, many businesses are still wary of AI and require additional reassurance to go ahead, particularly in industries where implementation is slow. AI insurance is the solution to speed up adoption, says Saar Yoskovitz, co-founder & CEO of Augury.

Unlocking the power of AI for retail

Karen K Burns, CEO & Co-Founder of Fyma, looks at the broader implications of introducing AI into the retail sector, where the pushback from decision-makers is coming from, and what the future of the industry looks like.

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