Majority of US workers see the cloud as vital to their work

An image of UK Cloud Workers, Cloud, Majority of US workers see the cloud as vital to their work

Forty percent also plan on upgrading home connectivity to meet the demands of working from home.

65% of US business professionals now consider the cloud to be important or critical to carrying out their jobs, according to a survey by Ciena, conducted in partnership with research firm Dynata. However, it seems that home networks are falling short, as 40% plan to upgrade their residential broadband service to cope with the increased network demands of working from home. The survey of 2,000 professionals (adults working full or part-time) explored the challenges for networks caused by the shift to remote working.

Speed was cited as the most crucial internet attribute for professionals overall (81%), with the average home network now supporting at least two people working or studying from home every day. A quarter of business professionals share their home internet with three or more people using it to work or for e-learning.

The need for greater network security has also grown in significance among respondents. Two in five suggested they would pay more for better security, and 64% also stated that they had concerns about business files being saved in the cloud. Despite these concerns, the broader benefits of the cloud were also realised, with 58% of professionals saying they would consider doing things virtually more often to reduce their carbon footprint.

Steve Alexander, Senior Vice President and Chief Technology Officer, Ciena, said: “The pandemic has turned the home into the new branch office and the new classroom. The realisation that a hybrid approach is here to stay is prompting people to look closely at their home connectivity arrangements. Users understandably now want (and need) greater speeds, better security, and better reliability to support the number of applications they’re using day in, day out.

“The survey has proven this, and service providers are taking action by re-thinking their architecture designs to embrace the requirements of next-generation metro and edge networks. These networks must be simpler, more open and highly automated to meet new expectations of their customers.”


The survey was carried out by Dynata on behalf of Ciena, from April 13-23 2021 and included a representative sample of 1908 business professionals across the United States.


About Ciena

Ciena is a networking system, services and software company. We provide solutions that help our customers create the Adaptive NetworkTM in response to the constantly changing demands of their end-users. By delivering best-in-class networking technology through high-touch consultative relationships, we build the world’s most agile networks with automation, openness and scale.

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