Craig Charlton, CEO of SugarCRM, looks at how the modern-day customer experience can be improved
CEO / SugarCRM
Craig Charlton has been building and running high-growth businesses for 25 years. Before joining SugarCRM he was CEO of Oildex – the financial automation software and services provider – where he drove growth and oversaw the company’s acquisition by Drillinginfo. Craig also served as CEO of Abila, the financial and CRM provider operating in the association, non-profit and government space.