Alex Thomson

Alex Thomson joined Quantum Metric in 2021 and is responsible for driving Quantum Metric’s EMEA go-to-market strategy. As an executive leader with 15 years of experience in business development and operations. Alex has worked for high growth VC backed software companies, with a focus on Enterprise SaaS solutions. Prior to joining Quantum Metric, Alex was Vice President of Sales at N2WS, a VC backed fast-growing private company, that focused on public cloud native backup solutions, acquired by VEEAM. Alex also had leadership roles while at LOGICnow, a leading RMM SaaS solution that was acquired by Solarwinds.

Posts by Alex Thomson:

The Value Of CX In Financial Services

As digital financial services become more prevalent, banks and financial service providers are improving their customer experience (CX) programs worldwide. Artificial intelligence, smart analytics, and digital verification solutions provide banks with plenty of opportunities to improve customer service, but it’s important to keep track of what’s working and what’s not when it comes to refining a digital banking experience.