CCW Executive Exchange

Why join the CCW Executive Exchange

March 22 – 24, 2020 | Bonaventure Resort & Spa, Miami Metro

The CCW Executive Exchange is part of the world’s largest customer contact event series. The exclusive exchange is a premium, invitation-only event built for today’s senior CX and Customer Contact Leaders.

EXCLUSIVE NETWORKING

The invitation-only format ensures highly interactive sessions and true peer-level networking opportunities for senior executives.

STRATEGIC EVENT SESSIONS 

The intellectual content of the program is designed specifically for senior executives and led by recognized thought leaders in CX & Customer Contact who share in-depth case studies, best practices, and unique expertise on the latest industry trends.

ONE-TO-ONE BUSINESS MEETINGS

Meet 40+ solution providers who offer products & services that match your business needs in private, prescheduled, one-on-one meetings with the unique opportunity to view early previews of emerging technologies in the industry.

CUSTOMIZED ITINERARY 

The Exchange agenda offers a variety of unique learning styles from 30+ benchmarking sessions & masterclasses to 8+ focused group discussions, of which you can select from to build customized itinerary that reflects your current initiatives, priorities, and future strategic objectives.