Call & Contact Centre Expo 2020

15th - 16th | September 2020 London

Call & Contact Centre Expo 2020

Welcome to Europe’s leading call & contact centre event, showcasing the latest and most effective technologies, strategies and advancements to industry professionals who are looking to excel in the customer engagement world!

Our 2019 show featured over 150 Seminars from the likes of Google Cloud, SAP, Microsoft, Oracle and many more!

Highlights for the call and contact centre expo 2020

This year, you will gain in-depth insights from Microsoft’s specialist technology team, BT’s Head of Customer Insight and Futures, the Global VP of CX at SAP, Head of Retention & CX at The Guardian, Salesforce’s Principal Solutions Engineer, VP of Cloud & Innovation at Oracle and even Google’s Cloud consulting team!

Plus, for the very first time, you can expect to discover the latest tech and solutions designed specifically for the more traditional, customer-centric side of your CX strategy, as we bring you the Customer & User Experience Expo! Your free ticket will give you unprecedented access to both shows, as well as the B2B Marketing Expo, the Marketing Technology Expo and the Sales Innovation Expo; with a collective lineup of 1,000 exhibitors, 500 seminars and 200 interactive masterclasses, this is the only event you need to attend this year!

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  • , , Call & Contact Centre Expo 2020

    With 5 years’ experience in marketing, Bekki has knowledge in both B2B and B2C marketing. Bekki has worked with a wide range of brands, including local and national organisations.