John Gale

Editor in Chief / BELU MEDIA

Editor In Chief at Belu Media, manages content and editorial across the porftfolio of websites and publications.

Posts by John Gale:

IDC Forecasts Improved Growth for Global AI Market

Worldwide revenues for the artificial intelligence (AI) market, including software, hardware, and services, is estimated to grow 16.4% year over year in 2021 to $327.5 billion, according to the International Data Corporation (IDC) Worldwide Semiannual Artificial Intelligence Tracker.

What is Happening in Your Back Office?

Consumers may not realise this, but many of the most important tasks required to provide a great customer experience (such as processing claims, solving disputes, or issuing refunds) are completed by people – specifically, by a team of associates in the back office.

The need for reliable Tech

A year of remote working, on and off home schooling and Zoom socialising has shown us just how invaluable it is to have strong connectivity and access to reliable tech.

Data and AI in Sport

Data & AI increase in Sports

The increased use and controversy of VAR in football has been the subject of much debate in recent times, however many athletes across all sports – and officials, have used artificial intelligence (AI) to improve their performance, in a number of different ways.

Bezos to step aside as CEO at Amazon

Jeff Bezos, who founded Amazon as an online bookstore and built it into a shopping and entertainment behemoth, will step down later this year as CEO, a role he’s had for nearly 30 years, to become executive chairman, the company has announced.