Lionel Chaine, Le Groupe La Poste – 80 New Services Delivered by Postmen

When traditional mail is being pushed out by email and Post Office’s market share gets dominated by private delivery companies, French Le Groupe La Poste decided to reinvent itself and use its assets to develop innovative services delivered by 75,000 postmen across France – managed by a digital platform Facteo.

Lionel Chaine, CIO at Le Groupe La Poste, has been on the forefront of this digital business transformation. He has transformed La Poste’s IT department into an agile organisation, developed the digital marketplace Facteo, implemented AI in address processing and is systematically getting rid of IT legacy systems.

Watch the full episode on #CIONETTV to find out how this transformation was executed and managed!

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