AI Trends for 2021

In a survey, 31% of people said they were concerned that #robots and #AI might one day take their job.

Two hundred and fifty years ago, in the mid 18th century, technologies previously unimaginable began to surface across the world. From manufacturing to farming, peoples’ lives were made a little easier.

This progress brought about a chain reaction of technological advancements, each one far more superior than the last. Hand tools made way for powered machines, which lead to specialisation and mass production. Now, as we find ourselves in the dawning of the fourth industrial revolution, what can we expect to see? And where do we fit into a fully automated system?

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■ Innovation through Information ■

2022: Delivering omnichannel digital retail innovation with an emotional connection

Sarah Friswell • 17th December 2021

Radical changes took place in 2021 retail sales models, with traditional in-store retailers adopting digital apps and clienteling to offer a hybrid in-store and digital presence. Already-online retailers raced to embrace complex technologies to deliver omnichannel digital experiences. Customer experience can’t mean more to brands, and the human touch of ‘in-store’ assistants is a growing...

A new dawn of digitalization: 2022’s defining insurtech trends

Lorenz Graff • 16th December 2021

As the insurance industry continues to evolve in line with the shift in tech, culture and consumer demand, 2022 looks set to see the innovation stakes raised even higher. Lorenz Graff, CEO and co-founder of bsurance, advises the four defining trends which will shape the insurtech industry in the year ahead: